Either way, focus on what the experience taught you and use the time to show your self-awareness, rather than concentrating on the hard facts of the experience itself. For a sale you closed, that means discussing the challenges you overcame and giving credit to others. For one you lost, that means making it into a learning opportunity and admitting your flaws. No problem—talk about any competitive situation and why you succeeded or failed. While it’s a given that your reps are motivated by money, understanding how to motivate them in ways other than cash can be a huge differentiator in your employee value proposition. It’s no surprise that today’s sales cycle, much like many other business functions, runs on data insights.
Great answers show the continued value of satisfying the customer’s needs and how the success is more than the initial dollar amount. “A year ago we were pitching a simplified version of our marketing software to high-end freelancers and small businesses that didn’t need all of the bells and whistles. We were hoping this would fill in client churn gaps during an economic downturn. There’s not necessarily a wrong answer as long as the interviewee gives an honest answer that shows growth through experience. “Did you know that the average pen can write 45,000 words before it dries up?
What Is a Sales Assessment Test? [& How to Pass One]
Be cautious of candidates who are not motivated to move up the rankings or blame their circumstances for their low performance. There are also times when the hiring manager may want to assess your sales skills on the spot through role-playing. Use this as an opportunity to show them what you’ve learned and how you work on building rapport to set that appointment. This is a chance to show that you know that sales roles are demanding. Then the candidate can detail the benefits of the pen, how it improves the manager’s life or work and finish with an attempt to close. A quality salesperson should be able to showcase their experiences and customize the pitch based on the interviewer.
After the role-play, you have a great opportunity to test your candidate’s ability to learn and accept critique. If the response to this interview question is calm and collected, with assured confidence to try again to do better—you may see the perfect SDR student in action. This is the most general question you can ask your future SDR. However, it serves an apparent goal—the time limit is meant to highlight what your candidate thinks is their most important qualities.
Tell me about a time when you failed and how you resolved it.
Doing this research is a key part of being a great sales rep, but they want to hear that you are interested in what they specifically do. I’ve worked with thousands of sales candidates seeking new careers in sales, and those looking for career progress with a new role. Your ideal customer profile has updated and now your team needs to target different types of companies. Walk me through your approach and process to update your outreach strategy. Next, the interviewee should apply the pen’s benefits to the interviewer and their needs.
- An SDR interview typically involves a mix of behavioral and technical questions.
- This list of sales interview questions should be helpful for both the interviewer and interviewee.
- These could be volunteering activities, a company value, or an entire department or strategy.
- Despite the challenge of finding the perfect salesperson for your team, sales positions are the top hiring priority for talent acquisition leaders.
- Next what follows is reassigning responsibilities and starting the hiring process all over again.
An ideal candidate will have a deep knowledge of the actions necessary at each stage of the sales cycle and identify ways to shorten parts of the cycle to help the organization grow. Look for this skill by getting your candidate https://wizardsdev.com/ to walk you through a sales cycle of a hypothetical, or even your own, organization. Customer success managers should be able to handle demonstrations and product walkthroughs based on the individual customer requirement.
Frequently Asked Sales Interview Questions
This may seem like a yes or no question, but you can elaborate on your answer or provide examples from your experience. Ever heard the expression, “it’s not what you say it’s how you say it”? In an SDR position, you generate demand in your solutions by being the subject matter expert.
“To dig deeper, you might ask, ‘Tell me about the most challenging deal that you have closed? ’ and again, follow up with questions that help you understand the specific situation, action, and outcome. “I love to ask this question to understand how passionate a candidate is about technology and entrepreneurship.
Questions Our Learners Asked
It’s a huge industry to keep up on, so I started small with my specific niche in IT solutions. I learned about the different types of IT roles and common challenges by joining career-oriented groups on social media sites. Depending on your business and expectations for sales teams, either answer could be the “right” answer. There’s no denying that small deals add up quickly, and a guaranteed deal allows salespeople to also nurture other prospects.
What I didn’t have was the good fortune of being a job seeker in this market. I’m going round for round with other tech companies, competing Sales Development Representative job for a limited pool of candidates. Unfortunately, some companies will tell you just about anything to get you to sign on that dotted line.
Sales teams are the driving force for a company’s growth and revenue. There’s no denying the importance of an excellent salesperson, and these sales interview questions can help you hire the best. Top 5 business development coordinator interview questions with detailed tips for both hiring managers and candidates. SDRs work in every industry globally, and sometimes the services they present to potential clients may sound complicated.